"Master the Art of Closing Deals: Proven Sales Coaching System to Skyrocket Your Success!"
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Key Sales PrinciplesABC – Always Be Closing: Continuously guide the prospect toward a decision.
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SW3N – Some Will, Some Won’t, So What? Next! Keep a positive mindset and move on quick
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KISS – Keep It Simple, Stupid: Simplify your pitch to avoid overwhelming prospects.
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FUGI – Fear of Loss, Urgency, Greed, Indifference: Use these emotional triggers strategically.
The 5 Steps to a Sale
These steps form the foundation of a successful sales process:
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Introduction (Gaining Attention):
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Approach with confidence and a friendly demeanor.
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Use a personalized opening line to grab attention.
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Example: “Hi, I’m [Your Name] with [Company Name]. We specialize in helping businesses like yours save on [specific pain point]. How’s your day going?”
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Qualification (Building Interest):
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Ask open-ended questions to identify needs and pain points.
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Build rapport and show genuine interest in their challenges.
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Example Questions:
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“What challenges are you facing with your current provider?”
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“How do you feel about the results you’re seeing now?”
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Presentation (Creating Desire):
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Focus on benefits, not just features. Relate them to the prospect’s needs.
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Use stories or case studies to show how your solution has worked for others.
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Example: “One of our clients faced the same issue, and we were able to [specific solution]. Would you like to see how we can do the same for you?”
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Closing (Decision):
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Use a trial close to gauge interest: “Does this sound like a solution that would work for you?”
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Handle objections with empathy and confidence.
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Offer options to encourage a decision: “Would you prefer Plan A or Plan B?”
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Follow-Up (Creating Loyalty):
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After the sale, follow up to ensure satisfaction and maintain a relationship.
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Example: “How’s everything going with the [product/service]? Is there anything else we can help with?”
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Understand the Law of Averages
The premise is simple:
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Every "No" brings you closer to a "Yes."
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Sales success is predictable over time when you consistently put in the effort.
For example:
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If you make 50 contacts and close 5 deals, your closing rate is 1 in 10.
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To hit 10 deals, you need to double your contacts to 100.
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2. Steps to Build Your Law of Averages System
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Step 1: Set Your Goals
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Determine your target outcomes:
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Number of sales per day, week, or month.
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Revenue targets or activity benchmarks.
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Step 2: Track Your Ratios
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Start by tracking your daily activity and results:
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Contacts Made: The number of people you approach (calls, emails, visits).
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Presentations Given: The number of people who engage with your full pitch.
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Closures: The number of deals or agreements made.
Step 3: Calculate Your Averages
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Use your tracked data to determine:
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Contact-to-Presentation Ratio: How many contacts it takes to schedule a presentation.
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Presentation-to-Close Ratio: How many presentations it takes to close a sale.
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Overall Closing Ratio: How many contacts it takes to make a sale.
For example:
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If you contact 30 people, present to 10, and close 2, your:
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Contact-to-Presentation Ratio is 3:1.
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Presentation-to-Close Ratio is 5:1.
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Overall Closing Ratio is 15:1.
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Step 4: Multiply Your Activity
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Once you know your ratios:
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Reverse-engineer your goals based on averages.
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If you need 10 sales and your closing rate is 1 in 10, you must make 100 presentations.
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Break it down further into manageable daily goals.
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For 100 presentations in a month (20 business days), you’ll need 5 presentations per day.
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Step 5: Build Consistency
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Dedicate specific hours each day to prospecting (e.g., "Power Hours").
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Focus on hitting your activity benchmarks regardless of results.
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Use tools like CRM systems to track your pipeline.
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3. How to Improve Your Averages
While the system relies on numbers, you can improve results by working smarter:
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Pre-Qualification: Spend more time on leads likely to convert.
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Better Pitches: Sharpen your skills through training and feedback.
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Follow-Ups: Don’t leave opportunities on the table—follow up consistently.
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The FUJI system
The FUJI system is a powerful tool used to create urgency and emotional engagement during the sales process. It focuses on leveraging psychological triggers to motivate prospects to take action. The acronym stands for:
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F - Fear of Loss
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U - Urgency
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G - Greed
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I - Indifference
1. Fear of Loss
People fear losing out on something valuable more than they desire gaining it. Use this principle to highlight the consequences of inaction.
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Tactic: Emphasize what the prospect will lose if they don’t act.
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Example: “This offer is only available until Friday, and after that, the price goes up.”
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Example: “We only have two units left in stock, and they’re going fast.”
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How to Implement:
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Use limited-time offers.
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Mention scarcity (limited availability of the product/service).
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Highlight missed opportunities (e.g., “Most of our clients wish they had started earlier.”).
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2. Urgency
Create a sense of "now or never" to encourage immediate action. Without urgency, prospects may delay their decision.
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Tactic: Set deadlines or limited-time offers.
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Example: “If you sign up today, you’ll qualify for a 20% discount.”
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Example: “This promotion ends in 24 hours. Let’s secure your spot now.”
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How to Implement:
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Use time-sensitive language: “Act now,” “Limited time only.”
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Run flash sales or early-bird discounts.
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Frame the solution as addressing an immediate need: “The sooner we start, the sooner you’ll see results.”
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3. Greed
Tap into the desire for gain or exclusivity. Show the prospect what they stand to gain and make the offer feel irresistible.
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Tactic: Showcase the value and exclusivity of your product/service.
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Example: “You’ll get not just one, but three additional bonuses for signing up today.”
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Example: “Our VIP clients get priority service and exclusive benefits.”
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How to Implement:
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Offer bundles, upgrades, or added perks.
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Highlight unique features or competitive advantages.
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Use social proof: “Our clients are already seeing incredible results.”
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4. Indifference
People are more attracted to things they feel are valuable and not being "sold." Indifference makes you appear confident, professional, and non-pushy.
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Tactic: Stay calm and confident, avoiding desperation.
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Example: “We’re here to help if it’s the right fit for you, but no pressure.”
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Example: “This might not be for everyone, but those who’ve used it see great results.”
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How to Implement:
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Avoid overselling or chasing the prospect.
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Use assumptive closing: “When would you like to start?”
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Frame your offer as exclusive and not for everyone. “We only work with businesses that align with our mission.”
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Example of FUJI in Action
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Fear of Loss:
“Our holiday promotional package, including a custom logo and 5 branded social media templates, is only available until Friday. Don’t miss out—once it’s gone, it’s gone!”
Urgency:
“If we start now, we can have your branding ready before your big launch, giving you a polished look just in time to impress your audience.”
Greed:
“By signing up today, you’ll receive a free consultation, unlimited design revisions, and a 20% discount on your next project.”
Indifference:
“We understand branding is a big decision, and we’re here when you’re ready. However, with limited slots this month, I’d recommend securing your spot if you’re considering it.”